Concurrent Validity of LibQUAL+™ Scores: What Do LibQUAL+™ Scores Measure?

Concurrent Validity of LibQUAL+™ Scores: What Do LibQUAL+™ Scores Measure?

The present study investigated the validity of LibQUAL+™ scores, and specifically how total and subscale LibQUAL+™ scores are associated with self-reported, library-related satisfaction and outcomes scores. Participants included 88,664 students and faculty who completed the American English ( n AE =...

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Veröffentlicht in:The Journal of academic librarianship 2005-11, Vol.31 (6), p.517-522
Hauptverfasser: Thompson, Bruce, Cook, Colleen, Kyrillidou, Martha
Format: Artikel
Sprache:eng
Schlagworte:
Academic libraries
College Faculty
College Students
Data collection
Exact sciences and technology
Faculty
Higher Education
Information and communication sciences
Information science. Documentation
Information service management
Information Technology
LibQUAL
Library science
Library Services
Measures
Miscellaneous
Outcomes
Protocol Analysis
Sciences and techniques of general use
Scores
Self assessment
Student attitudes
Students
Teacher attitudes
Test Validity
User satisfaction
User Satisfaction (Information)
User services
Validity
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Beschreibung
Zusammenfassung:The present study investigated the validity of LibQUAL+™ scores, and specifically how total and subscale LibQUAL+™ scores are associated with self-reported, library-related satisfaction and outcomes scores. Participants included 88,664 students and faculty who completed the American English ( n AE = 69,494) or the British English ( n BE = 19,170) LibQUAL+™ language versions in the 2004 data collection cycle. Results suggest that LibQUAL+™ scores primarily measure satisfaction rather than outcomes.
ISSN:0099-1333
1879-1999
DOI:10.1016/j.acalib.2005.08.002