Empty handed? A material availability study and transaction log analysis verification

This article reports results of a material availability study in which library users were surveyed to determine their success in obtaining materials. Both OPAC users and CD-ROM journal index users were studied and transaction logs verified their self reports. Recommendations for reducing search fail...

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Veröffentlicht in:	The Journal of academic librarianship 1998-07, Vol.24 (4), p.282-289
Hauptverfasser:	Ciliberti, Anne, Radford, Marie L., Radford, Gary P., Ballard, Terry
Format:	Artikel
Sprache:	eng
Schlagworte:	Academic Achievement Academic Libraries Access to Information Adelphi University, New York State Book availability CD-ROM databases Enrollment Exact sciences and technology Indexes Information and communication sciences Information Needs Information processing and retrieval Information Retrieval Information retrieval. Man machine relationship Information science. Documentation Information Seeking Information Sources Libraries Library Catalogs Library Materials Library Research Literature Reviews Online Catalogs Online information services Online Searching Online Systems Optical Data Disks Periodicals Polls & surveys Research methods Research process. Evaluation Sciences and techniques of general use Search Strategies Success Transaction Log Analysis University libraries User Needs (Information) User surveys
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Zusammenfassung:	This article reports results of a material availability study in which library users were surveyed to determine their success in obtaining materials. Both OPAC users and CD-ROM journal index users were studied and transaction logs verified their self reports. Recommendations for reducing search failures are discussed.
ISSN:	0099-1333 1879-1999
DOI:	10.1016/S0099-1333(98)90104-5