The impact of information from similar or different advisors on judgment

People rely on others’ advice to make judgments on a daily basis. In three studies, we examine the differential impacts of similarity between the source of that advice and the person making the judgment in two settings: judging others’ behavior and judging one’s own actions. We find that similarity...

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Veröffentlicht in:Organizational behavior and human decision processes 2009-03, Vol.108 (2), p.287-302
Hauptverfasser: Gino, Francesca, Shang, Jen, Croson, Rachel
Format: Artikel
Sprache:eng
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Zusammenfassung:People rely on others’ advice to make judgments on a daily basis. In three studies, we examine the differential impacts of similarity between the source of that advice and the person making the judgment in two settings: judging others’ behavior and judging one’s own actions. We find that similarity interacts with the target of the judgment. In particular, information received from a different advisor is more heavily weighed than from a similar advisor in judging others’ actions, but information from a similar advisor is more heavily weighed than from a different advisor in judging one’s own. We provide two potential explanations for this interaction, difficulty of the judgment and informativeness of the advice. Our analyses show a moderated mediating role of informativeness and difficulty in the relationship between the advisor’s similarity by judgment type interaction and advice use.
ISSN:0749-5978
1095-9920
DOI:10.1016/j.obhdp.2008.08.002