The Influence of Reference Practices on the Client-Librarian Relationship

Raises questions about influence of present reference practice on library user perceptions of the librarian as information intermediary and on user ability to distinguish between librarians and other staff. Questions are discussed within context of client-professional relationship, using data from s...

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Veröffentlicht in:	College & research libraries 1986, Vol.47 (1), p.57-67
1. Verfasser:	Durrance, Joan C
Format:	Artikel
Sprache:	eng
Schlagworte:	Bowling Green State University OH College Libraries Eastern Michigan University Exact sciences and technology General aspects Higher Education Information and communication sciences Information science. Documentation Interpersonal Relationship Interviews Librarian Client Behavior Library and information science. General aspects Library Personnel Library Science Library Services Library Surveys Library Users Professional aspects Reference Questions Reference Services Reference work Research Methodology Sciences and techniques of general use Services Staff User interaction Surveys Tables (Data) University libraries University of Toledo OH USA Use Studies User services
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Beschreibung
Zusammenfassung:	Raises questions about influence of present reference practice on library user perceptions of the librarian as information intermediary and on user ability to distinguish between librarians and other staff. Questions are discussed within context of client-professional relationship, using data from study of users of three midwestern university libraries. (24 references) (Author/EJS)
ISSN:	0010-0870 2150-6701
DOI:	10.5860/crl_47_01_57