Workers, customers, and clients: challenges of the service economy for the sociology of work

Workers, customers, and clients: challenges of the service economy for the sociology of work

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Bibliographische Detailangaben
Veröffentlicht in:Work and occupations 2000-08, Vol.27 (3), p.278-427
Hauptverfasser: McCammon, Holly J, Griffin, Larry J, Erickson, Bonnie H, Albanese, Patricia, Drakulic, Slobodan, Gutek, Barbara A, Cherry, Bennett, Bhappu, Anita D, Schneider, Sherry, Woolf, Loren, Lee, Jennifer, Finlay, William, Coverdill, James E, Troyer, Lisa, Mueller, Charles W, Osinsky, Pavel L
Format: Artikel
Sprache:eng
Schlagworte:
Customer service
Customers
Gender
Gender relations
Gender roles
Headhunters
Principal-agent theory
Race
Racial discrimination
Risk
Role theory
Service industry
Social interaction
Sociology of work
Women's employment
Work place
Workers
Working conditions
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ISSN:0730-8884