Trust in Management and Performance: Who Minds the Shop while the Employees Watch the Boss?
This study investigated the relationships of the in-role performance and organizational citizenship behavior (OCB) of the employees in an organization with their trust in their plant managers and top management team. The study indicated that trust in these two managerial referents related to employe...
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| Veröffentlicht in: | Academy of Management journal 2005-10, Vol.48 (5), p.874-888 |
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| Hauptverfasser: | , |
| Format: | Artikel |
| Sprache: | eng |
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| container_end_page | 888 |
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| container_issue | 5 |
| container_start_page | 874 |
| container_title | Academy of Management journal |
| container_volume | 48 |
| creator | Mayer, Roger C. Gavin, Mark B. |
| description | This study investigated the relationships of the in-role performance and organizational citizenship behavior (OCB) of the employees in an organization with their trust in their plant managers and top management team. The study indicated that trust in these two managerial referents related to employees' ability to focus attention on value-producing activities and that this focus related to OCB. |
| doi_str_mv | 10.5465/amj.2005.18803928 |
| format | Article |
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| fulltext | fulltext |
| identifier | ISSN: 0001-4273 |
| ispartof | Academy of Management journal, 2005-10, Vol.48 (5), p.874-888 |
| issn | 0001-4273 1948-0989 |
| language | eng |
| recordid | cdi_proquest_miscellaneous_38200738 |
| source | EBSCOhost Business Source Complete; JSTOR Archive Collection A-Z Listing |
| subjects | Benevolence Business management Business structures Data analysis Employee supervision Employees Job performance Management science Manufacturing Organizational structure Parametric models Referents Response rates Sample size Social relations Sociology of work Trust U.S.A Working conditions |
| title | Trust in Management and Performance: Who Minds the Shop while the Employees Watch the Boss? |
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