The Role Of Causal Attribution Dimensions In Trust Repair
This paper examines the repair of one party's trust in another via repairing trustworthiness (Mayer, Davis, & Schoorman, 1995). Based on Weiner's (1986) causal attribution theory, we posit how causal attributions (i.e., locus of causality, controllability, and stability) for the cause...
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| Veröffentlicht in: | The Academy of Management review 2009-01, Vol.34 (1), p.85-104 |
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| container_title | The Academy of Management review |
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| creator | Tomlinson, Edward C. Mryer, Roger C. |
| description | This paper examines the repair of one party's trust in another via repairing trustworthiness (Mayer, Davis, & Schoorman, 1995). Based on Weiner's (1986) causal attribution theory, we posit how causal attributions (i.e., locus of causality, controllability, and stability) for the cause of a negative outcome in a trusting relationship explain when trustworthiness is in need of repair, and how trustworthiness may be repaired by the trustee's efforts. We also discuss the role of specific emotional reactions of the trustor in this process. [PUBLICATION ABSTRACT] |
| doi_str_mv | 10.5465/AMR.2009.35713291 |
| format | Article |
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| identifier | ISSN: 0363-7425 |
| ispartof | The Academy of Management review, 2009-01, Vol.34 (1), p.85-104 |
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| language | eng |
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| source | Business Source Complete; Alma/SFX Local Collection |
| subjects | Business networks Business organization Business partnership Business studies Organization theory Organizational behavior Professional relationships Studies Trust |
| title | The Role Of Causal Attribution Dimensions In Trust Repair |
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