Like Talking to a Brick Wall: Implications of Emotion Metaphors for Mediation Practice

Like Talking to a Brick Wall: Implications of Emotion Metaphors for Mediation Practice

In this article, the authors discuss the role of emotions in mediation with the goal of providing practical insights that can improve the mediation process. Their assumption is that emotion is ever‐present, particularly in conflict, and that acknowledging and addressing underlying emotions facilitat...

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Veröffentlicht in:Negotiation journal 2006-04, Vol.22 (2), p.199-207
Hauptverfasser: Jameson, Jessica Katz, Bodtker, Andrea M., Jones, Tricia S.
Format: Artikel
Sprache:eng
Schlagworte:
Amnesia
Anger
Bargaining
Conflict resolution
Emotions
Fitness equipment
Mediation
Mediators
Metaphor
Studies
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Zusammenfassung:In this article, the authors discuss the role of emotions in mediation with the goal of providing practical insights that can improve the mediation process. Their assumption is that emotion is ever‐present, particularly in conflict, and that acknowledging and addressing underlying emotions facilitates conflict transformation during the mediation process.
ISSN:0748-4526
1571-9979
DOI:10.1111/j.1571-9979.2006.00095.x