Reactions to unfair events in computer-mediated groups: A test of uncertainty management theory
We use uncertainty management theory ( Lind & Van den Bos, 2002) as a framework to examine how the members of computer-mediated groups differ from those of face-to-face groups in their reactions to unfair events. Due to informational uncertainty surrounding interpersonal interactions in computer...
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| Veröffentlicht in: | Organizational behavior and human decision processes 2006-05, Vol.100 (1), p.1-20 |
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| container_title | Organizational behavior and human decision processes |
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| creator | Tangirala, Subrahmaniam Alge, Bradley J. |
| description | We use uncertainty management theory (
Lind & Van den Bos, 2002) as a framework to examine how the members of computer-mediated groups differ from those of face-to-face groups in their reactions to unfair events. Due to informational uncertainty surrounding interpersonal interactions in computer-mediated groups, fairness from authorities is more salient to the members of computer-mediated groups. Consequently, the members of computer-mediated groups tend to, in general, react more negatively to unfair events than do those of face-to-face groups. Moreover, the difference between the members of computer-mediated groups and face-to-face groups, in reactions to unfair events, increases over time. We present a laboratory study where we found support for these arguments. |
| doi_str_mv | 10.1016/j.obhdp.2005.11.002 |
| format | Article |
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Lind & Van den Bos, 2002) as a framework to examine how the members of computer-mediated groups differ from those of face-to-face groups in their reactions to unfair events. Due to informational uncertainty surrounding interpersonal interactions in computer-mediated groups, fairness from authorities is more salient to the members of computer-mediated groups. Consequently, the members of computer-mediated groups tend to, in general, react more negatively to unfair events than do those of face-to-face groups. Moreover, the difference between the members of computer-mediated groups and face-to-face groups, in reactions to unfair events, increases over time. We present a laboratory study where we found support for these arguments.</description><subject>Biological and medical sciences</subject><subject>Computer-mediated communication</subject><subject>Fairness heuristic theory</subject><subject>Fairness perceptions</subject><subject>Fundamental and applied biological sciences. 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| source | Elsevier ScienceDirect Journals Complete - AutoHoldings; RePEc; Applied Social Sciences Index & Abstracts (ASSIA) |
| subjects | Biological and medical sciences Computer-mediated communication Fairness heuristic theory Fairness perceptions Fundamental and applied biological sciences. Psychology Human behaviour Information Information and communication technologies Interpersonal communication Justice Management theory Organization theory Organizational behavior Perception Psychology. Psychoanalysis. Psychiatry Psychology. Psychophysiology Social interaction Social interactions. Communication. Group processes Social psychology Studies Uncertainty Uncertainty management theory Virtual groups |
| title | Reactions to unfair events in computer-mediated groups: A test of uncertainty management theory |
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