Innovation in Banking: The In-Home Computerised Banking Example
Banks have turned to technology in search of a competitive edge in a dynamic and sometimes hostile environment. Unfortunately, technical feasibility rather than market need has motivated them, giving no lasting advantage. An apparently profitable in-home banking system, using Prestel, is here explor...
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Veröffentlicht in: | International journal of bank marketing 1987-01, Vol.5 (1), p.39-54 |
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creator | Dover, Philip A |
description | Banks have turned to technology in search of a competitive edge in a dynamic and sometimes hostile environment. Unfortunately, technical feasibility rather than market need has motivated them, giving no lasting advantage. An apparently profitable in-home banking system, using Prestel, is here explored, offering customers of the Nottingham Building Society a full range of facilities. The factors making this a good opportunity for innovation are examined, together with problems that may be encountered. This introduction of the Homelink programme is seen as only the first stage in an entry into a home banking market which will depend on strategy implementation market evolution, competitive response and technological change. |
doi_str_mv | 10.1108/eb010798 |
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source | Emerald Journals |
subjects | Banking Banking industry Computer based Financial services Houses Innovations Technological change |
title | Innovation in Banking: The In-Home Computerised Banking Example |
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