SERVICE CONTRACTORS ASSESSMENT - SR ISO 9001:2001 REQUIREMENT
The paper presents a contractors assessment criteria system based on the service quality conceptual model.
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| Veröffentlicht in: | Buletin științific. Series D, Mechanical engineering Mechanical engineering, 2008-01, Vol.70 (1), p.65-74 |
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| Hauptverfasser: | , |
| Format: | Artikel |
| Sprache: | eng |
| Online-Zugang: | Volltext |
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| Zusammenfassung: | The paper presents a contractors assessment criteria system based on the service quality conceptual model. |
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| ISSN: | 1454-2358 |