Development of B2B electronic data interchange using XML format: A study of Taiwanese manufacturing

Purpose - To propose some recommendations to improve the model that the Taiwanese Government developed for business to business data-interchange standards for XML format (DIS_XML) of seven industries. Design/methodology/approach - This study examines the DIS_XML development of Taiwan from a practical perspective. After an assessment of industrial structures and characteristics and recommendations are proposed for the development model. Findings - The study concludes that the structure and function of development organization, expert knowledge, top management involvement and support, communication between relevant departments and the achievement of consensus are key factors in establishing the industrial DIS_XML. Practical implications - The study revealed the development content of government promoting the DIS_XML of seven industries in Taiwan and will be of assistance to other countries that are inclined to promote. Originality/value - Governmental involvement of the sort demonstrated by the Taiwanese Government is a rare phenomenon in the world. Such government involvement has directed the thrust of business involvement in the development of DIS_XML, and will ultimately determine whether it succeeds. [PUBLICATION ABSTRACT]