Implementation of STAR-VA for behavioral symptoms of dementia in acute care: Lessons learned

•Behavioral interventions for behavioral and psychological symptoms of dementia are possible in acute care•STAR-VA is applicable to acute care units with minimal modifications needed•Behavioral interventions for behavioral and psychological symptoms of dementia increase staff efficacy and confidence responding to and managing distress behaviors in dementia•Behavioral interventions on an acute care unit decrease behavioral rapid responses As the population grows, the incidence of dementia will increase. A common occurrence in people with dementia is behavioral and psychological symptoms of dementia (BPSD). BPSD can include apathy, aggression, resistance to care, and agitation. BPSD can start or worsen during an acute hospitalization, but these units are not well-equipped to handle BPSD, often relying on pharmacological interventions to address distress behaviors. One known behavioral intervention for BPSD is STAR-VA, an interdisciplinary approach to managing these behaviors. However, this intervention has not been utilized in acute care. Our team implemented STAR-VA in acute care at a Veterans Affairs hospital in the northeastern United States. Using the VA's Quality Enhancement Research Initiative (QUERI) implementation roadmap to guide our work, we first outlined the problem, completed a needs assessment with staff, and began implementation. Results from this quality improvement project demonstrated the feasibility and efficacy of STAR-VA in an acute care setting.