Interactive repair assistant: A knowledge-based system for providing advice to field technicians

Interactive repair assistant: A knowledge-based system for providing advice to field technicians

The IRA (Intelligent Repair Assistant) expert system is described. This system is used to assist mobile field technicians who are repairing circuits and having noise and transmission problems. It is shown how artificial intelligence techniques can be used by using software tools that are common to t...

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Veröffentlicht in:IEEE communications magazine 1988-03, Vol.26 (3), p.21-24
Hauptverfasser: Horton, E.M., Hsiao, J., Zielinski, J.E.
Format: Magazinearticle
Sprache:eng
Schlagworte:
Application software
Circuit noise
Computer architecture
Content addressable storage
Information retrieval
Knowledge based systems
Prototypes
Real time systems
System testing
Telephony
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Beschreibung
Zusammenfassung:The IRA (Intelligent Repair Assistant) expert system is described. This system is used to assist mobile field technicians who are repairing circuits and having noise and transmission problems. It is shown how artificial intelligence techniques can be used by using software tools that are common to the application but not necessarily suited to artificial intelligence. It is stressed that integrating the expert system within the operational environment is a crucial factor in choosing the appropriate software tool.< >
ISSN:0163-6804
1558-1896
DOI:10.1109/35.436