The impact of Scottish National Vocational Qualifications on the ILS and Records Management sectors (INSIST)

Details the first stage of a project which looked at the impact of S NVQs on the ILS and records management sectors. A literature review identified five areas in which the impact of S NVQs was claimed to be discernible. These were: employers; staff; customers; service; and the profession. Within these, certain subsets exist. For example, with regard to the impact on employers, there are effects on the use of resources; planning implications; relations with quality; and the HRM dimension. The areas identified will form the basis for further, in-depth discussions with those involved in ILS NVQs to test the validity of the claims that these areas are where the impact of S NVQs are perceivable.