Understanding the role of self-esteem in managing communication quality
This paper presents an overview of the ways in which self-esteem operates in employee communication. As they develop effective communication skills, managers need to consider the consequence of stress on employee self-esteem and performance. Persons with high self-esteem are less likely to experienc...
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| Veröffentlicht in: | IEEE transactions on professional communication 1994-03, Vol.37 (1), p.21-27 |
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| container_end_page | 27 |
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| container_title | IEEE transactions on professional communication |
| container_volume | 37 |
| creator | Guindon, M.H. |
| description | This paper presents an overview of the ways in which self-esteem operates in employee communication. As they develop effective communication skills, managers need to consider the consequence of stress on employee self-esteem and performance. Persons with high self-esteem are less likely to experience workplace demands as stressful and are better able to respond effectively to those demands. This paper discusses the relationship among self-esteem, occupational stress, and communication quality, then recommends ways in which self-esteem can be enhanced through employee communication.< > |
| doi_str_mv | 10.1109/47.272855 |
| format | Article |
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| ispartof | IEEE transactions on professional communication, 1994-03, Vol.37 (1), p.21-27 |
| issn | 0361-1434 1558-1500 |
| language | eng |
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| source | IEEE Xplore |
| subjects | Appraisal Capacitive sensors Communication Communication effectiveness Communication. Information transfer Employment Environmental management Exact sciences and technology Feedback Human factors Information and communication sciences Information science. Documentation Library and information science. General aspects Managers Occupational stress Psychology Quality management Sciences and techniques of general use Self esteem Self image Skills Stress |
| title | Understanding the role of self-esteem in managing communication quality |
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