“You just want to feel safe when you go to a healthcare professional:” Intimate partner violence and patient safety

Since the early 1990s, researchers and policymakers in the United States have addressed the concept of patient safety in healthcare systems. Traditionally, scholars have conceptualized patient safety as health care that is free from medical error and harm. However, sociologists have called for a more complex understanding of patient safety that includes relational aspects of safety. Although marginalized groups face unique threats to safety, intimate partner violence (IPV) survivors have been largely overlooked within the literature on patient safety. This study addresses that gap. Using the case of IPV, I find that survivors construct healthcare spaces as ideologically safe, but their experiences do not reflect this. Survivors' narratives reveal that patient safety is complex, multi-faceted, and relational. I argue that experiences of safety, or lack thereof, are situated within larger systems of organizational power, relational power hierarchies, and systems of inequalities. These findings have implications when considering how to improve IPV survivors’ safety in healthcare settings. •Patient safety is complex, multi-faceted, and relational.•Safety exists within larger systems of power and inequalities.•Healthcare spaces are ideologically safe, but survivors' experiences are not safe.•Survivors lack power in patient-provider relationships to influence safety.•Limitations to IPV advocacy in healthcare prevent survivors' solutions.