Teleservices use among Latinx immigrant families during the Covid-19 pandemic
•Teleservices have the potential to improve service access to Latinx children and families.•Lack of equipment and limited technological literacy can prevent access to teleservices for Latinxs families.•The absence of privacy and safety at home may lessens the quality of teleservices. Remote services...
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Veröffentlicht in: | Children and youth services review 2023-02, Vol.145, p.106778-106778, Article 106778 |
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Hauptverfasser: | , |
Format: | Artikel |
Sprache: | eng |
Online-Zugang: | Volltext |
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Zusammenfassung: | •Teleservices have the potential to improve service access to Latinx children and families.•Lack of equipment and limited technological literacy can prevent access to teleservices for Latinxs families.•The absence of privacy and safety at home may lessens the quality of teleservices.
Remote services are a promising option to reduce access to services inequities among underserved populations, such as immigrants families. There is evidence that Latinx immigrant families have used teleservices at lower rates than other families during the pandemic. This research explored the factors that prevented Latinxs immigrant families from engaging in teleservices during the Covid-19 pandemic. Using an inductive thematic approach, we interviewed 21 providers of services and key informants who worked with Latinxs families. Nonparticipation was driven by services unawareness, documentation requirements, a digital divide, and safety concerns. Implications for policy and practice concerning the implementation of remote services for immigrant families are discussed. |
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ISSN: | 0190-7409 |
DOI: | 10.1016/j.childyouth.2022.106778 |