Decision support using the Intranet

The Intranet is rapidly leading to new ways of using, sharing and managing information in many organizations. This paper explores the role of Intranet from a new perspective—as a mechanism for supporting decision-making. This paper is divided into two parts. The first part of the paper uses the well-known data-dialog-model framework of decision support systems. It explores how an Intranet can be useful for rapid and flexible access to information required for decision-making. The second part of the paper presents a taxonomy of major types of Intranet-based decision support with illustrative examples.