A psychometric assessment on patient education: Developing a satisfaction scale

Purpose The research aimed to develop a valid and reliable measurement instrument to determine patient satisfaction with patient education. Design and Methods Data were collected by the researchers with the “Patient Information Form” and the “Patient Education Satisfaction Scale (PESS).” Findings The factor load values of the scale items range from 0.534 to 0.890. X2/SD was 3.49, the goodness‐of‐fit index was 0.91, the adjusted goodness‐of‐fit index was 0.92, the comparative fit index was 0.91, root mean square error of approximation was 0.061, and standardized root mean square residual was 0.061. The scale was shaped with 30 items and a single dimension. Cronbach's α value of the scale was 0.93. The item‐total correlation scores range between 0.68 and 0.87. Practice Implications PESS is a valid and reliable scale. It is thought that this measurement tool will be useful for researchers working with patient education.