Benefits from expert systems: An exploratory investigation

Benefits from expert systems: An exploratory investigation

This study uses data collected from persons in industry and business to assess benefits derived front expert system technology. This work explores variables linked to expert system benefits from the viewpoint of those working with them. The results show that although expected expert system benefits...

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Veröffentlicht in:Expert systems with applications 1996, Vol.11 (1), p.53-58
Hauptverfasser: Martin, Brenda, Subramanian, Girrish H., Yaverbaum, Gayle J.
Format: Artikel
Sprache:eng
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Zusammenfassung:This study uses data collected from persons in industry and business to assess benefits derived front expert system technology. This work explores variables linked to expert system benefits from the viewpoint of those working with them. The results show that although expected expert system benefits are often realized, there are differences between benefits expected and those actually realized.
ISSN:0957-4174
1873-6793
DOI:10.1016/0957-4174(96)00005-X