To whom health care aides report: Effect on nursing home resident outcomes

Introduction Health care aides (personal support workers and nursing assistants) provide ~80%–90% of direct care to residents in nursing homes; it is therefore important to understand whether supervision of health care aides affects quality of care. We sought to determine whether health care aide reporting practices are associated with resident outcomes in nursing homes. Design and Methods We conducted a cross‐sectional secondary analysis of survey data of 3991 health care aides from 322 units in 89 nursing homes in Western Canada. We then linked resident data from the Resident Assessment Instrument‐Minimum Data Set (RAI‐MDS) 2.0 database to care aide surveys at the unit level. We used hierarchical mixed models to determine if the proportion of health care aides reporting to a respective nursing leader role was associated with 13 practice sensitive quality indicators of resident care. Results Most health care aides reported to a registered nurse (RN, 44.5%) or licenced practical nurse (LPN, 53.3%). Only 2.2% of health care aides reported to a care manager and were excluded from the analysis. Resident outcomes for only declining behavioural symptoms were more favourable when a higher proportion of health care aides (on a unit) reported to RNs, β = −0.004 (95% CI −0.006, −0.001, p = .004). The remaining indicators were not affected by care aide reporting practices. Discussion and Implications Resident outcomes as evaluated by the indicators appear largely unaffected by care aide reporting practices. LPNs’ increasing scope of practice and changing work roles and responsibilities in nursing homes across Western Canada may explain the findings.