Testing the effects of checklists on team behaviour during emergencies on general wards: An observational study using high-fidelity simulation

Clinical teams struggle on general wards with acute management of deteriorating patients. We hypothesized that the Crisis Checklist App, a mobile application containing checklists tailored to crisis-management, can improve teamwork and acute care management. A before-and-after study was undertaken in high-fidelity simulation centres in the Netherlands, Denmark and United Kingdom. Clinical teams completed three scenarios with a deteriorating patient without checklists followed by three scenarios using the Crisis Checklist App. Teamwork performance as the primary outcome was assessed by the Mayo High Performance Teamwork scale. The secondary outcomes were the time required to complete all predefined safety-critical steps, percentage of omitted safety-critical steps, effects on other non-technical skills, and users’ self-assessments. Linear mixed models and a non-parametric survival test were conducted to assess these outcomes. 32 teams completed 188 scenarios. The Mayo High Performance Teamwork scale mean scores improved to 23.4 out of 32 (95% CI: 22.4–24.3) with the Crisis Checklist App compared to 21.4 (20.4–22.3) with local standard of care. The mean difference was 1.97 (1.34–2.6; p