Intelligence Agents

Ohnsman and Cai focus on the ASAPP's software which trains customer-service representatives to be better humans. Call volumes for ASAPP's customers have spiked between 200% and 900% since the crisis began, according to Gustavo Sapoznik, founder and CEO of ASAPP. Making call centers work is...

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Veröffentlicht in:	Forbes 2020-06, Vol.203 (3), p.36
Hauptverfasser:	Ohnsman, Alan, Cai, Kenrick
Format:	Magazinearticle
Sprache:	eng
Schlagworte:	Artificial intelligence Chief executive officers Customer services Sapoznik, Gustavo Software Software industry
Online-Zugang:	Volltext
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