The real reason people won't change

The real reason people won't change

The most important steps in diagnosing immunity to change are uncovering employees' competing commitments and unearthing their big assumptions. Only then can employees begin the process of changing their behavior. Because big assumptions are held as fact, they actually inform what people see, l...

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Veröffentlicht in:Harvard business review 2001-11, Vol.79 (10), p.84
Hauptverfasser: Kegan, Robert, Lisa Laskow Lahey
Format: Magazinearticle
Sprache:eng
Schlagworte:
Changes
Corporate culture
Guidelines
Strategic management
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Beschreibung
Zusammenfassung:The most important steps in diagnosing immunity to change are uncovering employees' competing commitments and unearthing their big assumptions. Only then can employees begin the process of changing their behavior. Because big assumptions are held as fact, they actually inform what people see, leading them to systematically attend to certain data and avoid or ignore other data.
ISSN:0017-8012