If we build it they will come patient use of health portals

In order to achieve this, healthcare institutions are focusing on patient portals as the primary access point for personal health information and patient-provider communication [2,3]. The portal allowed for communication that was on going and went beyond the initial appointment. [...]increased ED healthcare provider usage of the portal significantly increased patient usage of the portal. Specialty Doctors Pt in portal Doctors engaged in portal Emergency Department 3 21 3% Cardiology 5 1 5% Family Medicine 5 3 5% OB/GYN 10 14 10% Internal Medicine 7 4 7% 97/800 Total: 1680 Table 1 Breakdown of providers by specialty and patient portal engagement.