Benchmarking Approach to Improve the Public Procurement Process

While governments in India have adopted electronic means to streamline their procurement process, the data generated by these portals have not been used to derive any meaningful information. This article presents a data-driven, multi-method approach to use benchmarking as a tool to improve the public procurement tendering process. Developing the relevant key performance indicators, it measures and compares the performance of the public procurement tendering process in Uttar Pradesh, Delhi, and West Bengal in the last five years.