THE QUEST FOR TQM

THE QUEST FOR TQM

Law firms across the country are practicing continuous improvement, empowerment, management by facts - just some of the components of Total Quality Management. Here is a look at how TQM is working, who is in favor of it and who isn't. Plus, a Gallup Poll on the process.

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Bibliographische Detailangaben
Veröffentlicht in:ABA journal 1993-11, Vol.79, p.52
1. Verfasser: Goldberg, Stephanie B
Format: Magazinearticle
Sprache:eng
Schlagworte:
Consulting firms
Law firms
Management
Total quality
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Beschreibung
Zusammenfassung:Law firms across the country are practicing continuous improvement, empowerment, management by facts - just some of the components of Total Quality Management. Here is a look at how TQM is working, who is in favor of it and who isn't. Plus, a Gallup Poll on the process.
ISSN:0747-0088
2162-7983