Does Person-Centered Care Improve Residents' Satisfaction With Nursing Home Quality?
Person-centered care (PCC) is meant to enhance nursing home residents' quality of life (QOL). Including residents' perspectives is critical to determining whether PCC is meeting residents’ needs and desires. This study examines whether PCC practices promote satisfaction with QOL and qualit...
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Veröffentlicht in: | Journal of the American Medical Directors Association 2017-11, Vol.18 (11), p.974-979 |
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creator | Poey, Judith L. Hermer, Linda Cornelison, Laci Kaup, Migette L. Drake, Patrick Stone, Robyn I. Doll, Gayle |
description | Person-centered care (PCC) is meant to enhance nursing home residents' quality of life (QOL). Including residents' perspectives is critical to determining whether PCC is meeting residents’ needs and desires. This study examines whether PCC practices promote satisfaction with QOL and quality of care and services (QOC and QOS) among nursing home residents.
A longitudinal, retrospective cohort study using an in-person survey.
Three hundred twenty nursing homes in Kansas enrolled or not enrolled in a pay-for-performance program, Promoting Excellent Alternatives in Kansas (PEAK 2.0), to promote PCC in nursing homes.
A total of 6214 nursing home residents in 2013-2014 and 5538 residents in 2014-2015, with a Brief Interview for Mental Status score ≥8, participated in face-to-face interviews. Results were aggregated to the nursing home level.
My InnerView developed a Resident Satisfaction Survey for Kansas composed of 32 questions divided into QOL, QOC, QOS, and global satisfaction subdomains.
After controlling for facility characteristics, satisfaction with overall QOL and QOC was higher in homes that had fully implemented PCC. Although some individual measures in the QOS domain (eg, food) showed greater satisfaction at earlier levels of implementation, high satisfaction was observed primarily in homes that had fully implemented PCC.
These findings provide evidence for the effectiveness of PCC implementation on nursing home resident satisfaction. The PEAK 2.0 program may provide replicable methods for nursing homes and states to implement PCC systematically. |
doi_str_mv | 10.1016/j.jamda.2017.06.007 |
format | Article |
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A longitudinal, retrospective cohort study using an in-person survey.
Three hundred twenty nursing homes in Kansas enrolled or not enrolled in a pay-for-performance program, Promoting Excellent Alternatives in Kansas (PEAK 2.0), to promote PCC in nursing homes.
A total of 6214 nursing home residents in 2013-2014 and 5538 residents in 2014-2015, with a Brief Interview for Mental Status score ≥8, participated in face-to-face interviews. Results were aggregated to the nursing home level.
My InnerView developed a Resident Satisfaction Survey for Kansas composed of 32 questions divided into QOL, QOC, QOS, and global satisfaction subdomains.
After controlling for facility characteristics, satisfaction with overall QOL and QOC was higher in homes that had fully implemented PCC. Although some individual measures in the QOS domain (eg, food) showed greater satisfaction at earlier levels of implementation, high satisfaction was observed primarily in homes that had fully implemented PCC.
These findings provide evidence for the effectiveness of PCC implementation on nursing home resident satisfaction. The PEAK 2.0 program may provide replicable methods for nursing homes and states to implement PCC systematically.</description><identifier>ISSN: 1525-8610</identifier><identifier>EISSN: 1538-9375</identifier><identifier>DOI: 10.1016/j.jamda.2017.06.007</identifier><identifier>PMID: 28754517</identifier><language>eng</language><publisher>United States: Elsevier Inc</publisher><subject>Aged ; Aged, 80 and over ; Cohort Studies ; culture change ; Female ; Homes for the Aged - standards ; Homes for the Aged - trends ; Humans ; long-term care ; Long-Term Care - methods ; Longitudinal Studies ; Male ; Nursing homes ; Nursing Homes - standards ; Nursing Homes - trends ; Patient Satisfaction - statistics & numerical data ; Patient-Centered Care - standards ; Patient-Centered Care - trends ; person-centered care ; Personal Satisfaction ; quality ; Quality of Health Care ; Quality of Life ; Retrospective Studies ; Risk Factors ; satisfaction ; United States</subject><ispartof>Journal of the American Medical Directors Association, 2017-11, Vol.18 (11), p.974-979</ispartof><rights>2017 AMDA – The Society for Post-Acute and Long-Term Care Medicine</rights><rights>Copyright © 2017 AMDA – The Society for Post-Acute and Long-Term Care Medicine. Published by Elsevier Inc. All rights reserved.</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c359t-9e39ac6db52d278aff991c0e2389c9b6f890a8559e260161c77865cd667ca6d3</citedby><cites>FETCH-LOGICAL-c359t-9e39ac6db52d278aff991c0e2389c9b6f890a8559e260161c77865cd667ca6d3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://www.sciencedirect.com/science/article/pii/S1525861017303389$$EHTML$$P50$$Gelsevier$$H</linktohtml><link.rule.ids>314,776,780,3537,27901,27902,65534</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/28754517$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Poey, Judith L.</creatorcontrib><creatorcontrib>Hermer, Linda</creatorcontrib><creatorcontrib>Cornelison, Laci</creatorcontrib><creatorcontrib>Kaup, Migette L.</creatorcontrib><creatorcontrib>Drake, Patrick</creatorcontrib><creatorcontrib>Stone, Robyn I.</creatorcontrib><creatorcontrib>Doll, Gayle</creatorcontrib><title>Does Person-Centered Care Improve Residents' Satisfaction With Nursing Home Quality?</title><title>Journal of the American Medical Directors Association</title><addtitle>J Am Med Dir Assoc</addtitle><description>Person-centered care (PCC) is meant to enhance nursing home residents' quality of life (QOL). Including residents' perspectives is critical to determining whether PCC is meeting residents’ needs and desires. This study examines whether PCC practices promote satisfaction with QOL and quality of care and services (QOC and QOS) among nursing home residents.
A longitudinal, retrospective cohort study using an in-person survey.
Three hundred twenty nursing homes in Kansas enrolled or not enrolled in a pay-for-performance program, Promoting Excellent Alternatives in Kansas (PEAK 2.0), to promote PCC in nursing homes.
A total of 6214 nursing home residents in 2013-2014 and 5538 residents in 2014-2015, with a Brief Interview for Mental Status score ≥8, participated in face-to-face interviews. Results were aggregated to the nursing home level.
My InnerView developed a Resident Satisfaction Survey for Kansas composed of 32 questions divided into QOL, QOC, QOS, and global satisfaction subdomains.
After controlling for facility characteristics, satisfaction with overall QOL and QOC was higher in homes that had fully implemented PCC. Although some individual measures in the QOS domain (eg, food) showed greater satisfaction at earlier levels of implementation, high satisfaction was observed primarily in homes that had fully implemented PCC.
These findings provide evidence for the effectiveness of PCC implementation on nursing home resident satisfaction. The PEAK 2.0 program may provide replicable methods for nursing homes and states to implement PCC systematically.</description><subject>Aged</subject><subject>Aged, 80 and over</subject><subject>Cohort Studies</subject><subject>culture change</subject><subject>Female</subject><subject>Homes for the Aged - standards</subject><subject>Homes for the Aged - trends</subject><subject>Humans</subject><subject>long-term care</subject><subject>Long-Term Care - methods</subject><subject>Longitudinal Studies</subject><subject>Male</subject><subject>Nursing homes</subject><subject>Nursing Homes - standards</subject><subject>Nursing Homes - trends</subject><subject>Patient Satisfaction - statistics & numerical data</subject><subject>Patient-Centered Care - standards</subject><subject>Patient-Centered Care - trends</subject><subject>person-centered care</subject><subject>Personal Satisfaction</subject><subject>quality</subject><subject>Quality of Health Care</subject><subject>Quality of Life</subject><subject>Retrospective Studies</subject><subject>Risk Factors</subject><subject>satisfaction</subject><subject>United States</subject><issn>1525-8610</issn><issn>1538-9375</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2017</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><recordid>eNp9kElLAzEUgIMoWpdfIEhuepkxmTHbQUTqViiuBY8hTd5oSmemJjOC_97UVo-e3oP3ve1D6JCSnBLKT2f5zNTO5AWhIic8J0RsoAFlpcxUKdjmMi9YJjklO2g3xhkhCVV8G-0UUrAzRsUATa5aiPgRQmybbAhNBwEcHpoAeFQvQvsJ-Bmid6kSj_GL6XysjO182-BX373j-z5E37zhu7YG_NSbue--LvbRVmXmEQ7WcQ9Nbq4nw7ts_HA7Gl6OM1sy1WUKSmUsd1NWuEJIU1VKUUugKKWyasorqYiRjCkoeHqYWiEkZ9ZxLqzhrtxDJ6ux6c6PHmKnax8tzOemgbaPmqrijCnFpUxouUJtaGMMUOlF8LUJX5oSvbSpZ_rHpl7a1ITrZDN1Ha0X9NMa3F_Pr74EnK8ASF9-egg6Wg-NBecD2E671v-74BtJ7YZE</recordid><startdate>20171101</startdate><enddate>20171101</enddate><creator>Poey, Judith L.</creator><creator>Hermer, Linda</creator><creator>Cornelison, Laci</creator><creator>Kaup, Migette L.</creator><creator>Drake, Patrick</creator><creator>Stone, Robyn I.</creator><creator>Doll, Gayle</creator><general>Elsevier Inc</general><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7X8</scope></search><sort><creationdate>20171101</creationdate><title>Does Person-Centered Care Improve Residents' Satisfaction With Nursing Home Quality?</title><author>Poey, Judith L. ; Hermer, Linda ; Cornelison, Laci ; Kaup, Migette L. ; Drake, Patrick ; Stone, Robyn I. ; Doll, Gayle</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c359t-9e39ac6db52d278aff991c0e2389c9b6f890a8559e260161c77865cd667ca6d3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2017</creationdate><topic>Aged</topic><topic>Aged, 80 and over</topic><topic>Cohort Studies</topic><topic>culture change</topic><topic>Female</topic><topic>Homes for the Aged - standards</topic><topic>Homes for the Aged - trends</topic><topic>Humans</topic><topic>long-term care</topic><topic>Long-Term Care - methods</topic><topic>Longitudinal Studies</topic><topic>Male</topic><topic>Nursing homes</topic><topic>Nursing Homes - standards</topic><topic>Nursing Homes - trends</topic><topic>Patient Satisfaction - statistics & numerical data</topic><topic>Patient-Centered Care - standards</topic><topic>Patient-Centered Care - trends</topic><topic>person-centered care</topic><topic>Personal Satisfaction</topic><topic>quality</topic><topic>Quality of Health Care</topic><topic>Quality of Life</topic><topic>Retrospective Studies</topic><topic>Risk Factors</topic><topic>satisfaction</topic><topic>United States</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Poey, Judith L.</creatorcontrib><creatorcontrib>Hermer, Linda</creatorcontrib><creatorcontrib>Cornelison, Laci</creatorcontrib><creatorcontrib>Kaup, Migette L.</creatorcontrib><creatorcontrib>Drake, Patrick</creatorcontrib><creatorcontrib>Stone, Robyn I.</creatorcontrib><creatorcontrib>Doll, Gayle</creatorcontrib><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>MEDLINE - Academic</collection><jtitle>Journal of the American Medical Directors Association</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Poey, Judith L.</au><au>Hermer, Linda</au><au>Cornelison, Laci</au><au>Kaup, Migette L.</au><au>Drake, Patrick</au><au>Stone, Robyn I.</au><au>Doll, Gayle</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Does Person-Centered Care Improve Residents' Satisfaction With Nursing Home Quality?</atitle><jtitle>Journal of the American Medical Directors Association</jtitle><addtitle>J Am Med Dir Assoc</addtitle><date>2017-11-01</date><risdate>2017</risdate><volume>18</volume><issue>11</issue><spage>974</spage><epage>979</epage><pages>974-979</pages><issn>1525-8610</issn><eissn>1538-9375</eissn><abstract>Person-centered care (PCC) is meant to enhance nursing home residents' quality of life (QOL). Including residents' perspectives is critical to determining whether PCC is meeting residents’ needs and desires. This study examines whether PCC practices promote satisfaction with QOL and quality of care and services (QOC and QOS) among nursing home residents.
A longitudinal, retrospective cohort study using an in-person survey.
Three hundred twenty nursing homes in Kansas enrolled or not enrolled in a pay-for-performance program, Promoting Excellent Alternatives in Kansas (PEAK 2.0), to promote PCC in nursing homes.
A total of 6214 nursing home residents in 2013-2014 and 5538 residents in 2014-2015, with a Brief Interview for Mental Status score ≥8, participated in face-to-face interviews. Results were aggregated to the nursing home level.
My InnerView developed a Resident Satisfaction Survey for Kansas composed of 32 questions divided into QOL, QOC, QOS, and global satisfaction subdomains.
After controlling for facility characteristics, satisfaction with overall QOL and QOC was higher in homes that had fully implemented PCC. Although some individual measures in the QOS domain (eg, food) showed greater satisfaction at earlier levels of implementation, high satisfaction was observed primarily in homes that had fully implemented PCC.
These findings provide evidence for the effectiveness of PCC implementation on nursing home resident satisfaction. The PEAK 2.0 program may provide replicable methods for nursing homes and states to implement PCC systematically.</abstract><cop>United States</cop><pub>Elsevier Inc</pub><pmid>28754517</pmid><doi>10.1016/j.jamda.2017.06.007</doi><tpages>6</tpages></addata></record> |
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subjects | Aged Aged, 80 and over Cohort Studies culture change Female Homes for the Aged - standards Homes for the Aged - trends Humans long-term care Long-Term Care - methods Longitudinal Studies Male Nursing homes Nursing Homes - standards Nursing Homes - trends Patient Satisfaction - statistics & numerical data Patient-Centered Care - standards Patient-Centered Care - trends person-centered care Personal Satisfaction quality Quality of Health Care Quality of Life Retrospective Studies Risk Factors satisfaction United States |
title | Does Person-Centered Care Improve Residents' Satisfaction With Nursing Home Quality? |
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