Do patients want choice? An observational study of neurology consultations

Highlights • Public bodies have increasingly encouraged doctors to give patients choices. • Patients perceived ‘choice’ in 71.8% of United Kingdom neurology outpatient appointments. • Neurologists stated that they had given patients ‘choice’ after 67.9% of outpatient appointments. • Patients and neu...

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Veröffentlicht in:Patient education and counseling 2016-07, Vol.99 (7), p.1170-1178
Hauptverfasser: Wiseman, Hannah, Chappell, Paul, Toerien, Merran, Shaw, Rebecca, Duncan, Rod, Reuber, Markus
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Sprache:eng
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Zusammenfassung:Highlights • Public bodies have increasingly encouraged doctors to give patients choices. • Patients perceived ‘choice’ in 71.8% of United Kingdom neurology outpatient appointments. • Neurologists stated that they had given patients ‘choice’ after 67.9% of outpatient appointments. • Patients and neurologists disagreed whether choice had featured after 32% of appointments. • ‘Choice’ did not increase patient satisfaction with their neurology outpatient encounter.
ISSN:0738-3991
1873-5134
DOI:10.1016/j.pec.2016.02.015