Evaluating presentation formats of local climate change in community planning with regard to process and outcomes

•Visualizations in a climate change planning process were assessed as very helpful by local stakeholders and residents.•Visualizations presented in a virtual globe facilitated understanding and increased awareness during an open house.•22 months later most decision-makers still remembered or used the visualizations.•Visualizations embedded into process informed policy, operational and built changes.•Although the virtual globe presentation format was effective during the process it was less so in the long term. This study synthesizes two evaluations of a local climate change planning process in a rural town in British Columbia (Canada), which was supported through landscape visualizations. First, the impact of the visualizations, based on scientific environmental modeling and presented in three different presentation formats, verbal/visual presentation, posters and a virtual globe, was evaluated with regard to immediate impacts during the process. Second, the long-term impacts on decision-making and actual outcomes were evaluated in a retrospective evaluation 22 months after the end of the initial planning process. Two results are highlighted: according to the quantitative pre-/post-questionnaires, the visualizations contributed to increased awareness and understanding. Most importantly, the retrospective evaluation indicated that the process informed policy, operational and built changes in Kimberley, in which the landscape visualizations played a role. The post interviews with key decision-makers showed that they remembered most of the visualizations and some decision-makers were further using them, particularly the posters. The virtual globe seemed to be not a “sustainable” display format suitable for formal decision-making processes such as council meetings though. That may change with the further mainstreaming of visualization technologies or mobile devices. Until then, we recommend using display formats that can be re-used following a specific planning event such as an Open House, to ensure on-going support for effective decision-making over the longer-term.