Medication adherence communications in community pharmacies: A naturalistic investigation

Highlights • Medication non-adherence went undetected in the majority of the interactions. • Low rates of being asked if there were questions when picking up medications. • Majority reported directions of use as only topic for new medication consultation. • Most pharmacists did not probe if individu...

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Veröffentlicht in:Patient education and counseling 2016-03, Vol.99 (3), p.386-392
Hauptverfasser: Rickles, Nathaniel M, Young, Gary J, Hall, Judith A, Noland, Carey, Kim, Ayoung, Peterson, Conner, Hong, Mina, Hale, John
Format: Artikel
Sprache:eng
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Zusammenfassung:Highlights • Medication non-adherence went undetected in the majority of the interactions. • Low rates of being asked if there were questions when picking up medications. • Majority reported directions of use as only topic for new medication consultation. • Most pharmacists did not probe if individuals reported a medication was ineffective. • Low pharmacist and insurance plan engagement in suspected medication non-adherence.
ISSN:0738-3991
1873-5134
DOI:10.1016/j.pec.2015.10.003