“The face of ostracism”: The impact of the social categorization on the thermal facial responses of the target and the observer

Ostracism has been shown to elicit pain in both the target and the observers. Two experiments investigated the autonomic thermal signature associated with an ostracism experience and assessed whether and how social categorization impacts the autonomic arousal of both the target and the observer. Autonomic response was assessed using thermal infrared imaging, recording facial temperature variation during an online game of ball toss (i.e., Cyberball). Social categorization was manipulated using a minimal group paradigm. The results show a more intense autonomic response during ostracism (vs. inclusion), marked by an increase in facial temperature in the nose and the perioral area. This autonomic response is stronger when individuals are ostracized by ingroup (vs. outgroup) members. Similar pattern of temperature variations emerge when individuals observe an ostracism episode involving ingroup members. Our findings advance the understanding of psycho-physiological mechanisms underlying the ostracism experience and emphasize the impact of social categorization in such mechanisms. •We examine how direct and vicarious ostracism affect facial temperature.•Results are similar for targets and observers of ostracism.•Ostracism increased facial temperature in targets and observers.•Social categorization mitigates the experience of targets and observers.•Results support the immediate impact of ostracism on the autonomic nervous system.