Towards a model for assessing workers' risks resulting from the implementation of information and communication systems and technologies

The authors investigate the effects of information and communication systems and technologies (ICST) on workers' health and safety. A multidisciplinary and convergent perspective is used to define a model that evaluates the risks associated with the implementation of any information system. The model incorporates the organizational, individual, and social elements that affect workers' risks. Special attention has been paid to the incorporation of ergonomic and organizational factors including culture, technological change, and informatics ethics. © 2006 Wiley Periodicals, Inc. Hum Factors Man 16: 39–59, 2006.