E-government implementation: A bird’s eye view of issues relating to costs, opportunities, benefits and risks

After more than a decade of comprehensive research work in the area of electronic government (e-government), no attempt has yet been made to undertake a systematic literature review on the costs, opportunities, benefits and risks that influence the implementation of e-government. This is particularl...

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Veröffentlicht in:Information systems frontiers 2015-08, Vol.17 (4), p.889-915
Hauptverfasser: Weerakkody, Vishanth, Irani, Zahir, Lee, Habin, Osman, Ibrahim, Hindi, Nitham
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container_end_page 915
container_issue 4
container_start_page 889
container_title Information systems frontiers
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creator Weerakkody, Vishanth
Irani, Zahir
Lee, Habin
Osman, Ibrahim
Hindi, Nitham
description After more than a decade of comprehensive research work in the area of electronic government (e-government), no attempt has yet been made to undertake a systematic literature review on the costs, opportunities, benefits and risks that influence the implementation of e-government. This is particularly significant given the various related challenges that governments have faced over the years when implementing e-government initiatives. Hence, the aim of this paper is to undertake a comprehensive analysis of relevant literature addressing these issues using a systematic review of 132 studies identified from the Scopus online database and Google Scholar together with a manual review of relevant papers from journals dedicated to electronic government research such as Electronic Government, an International Journal (EGIJ), International Journal of Electronic Government Research (IJEGR) and Transforming Government: People, Process, and Policy (TGPPP). The overall review indicated that although a large number of papers discuss costs, opportunities, benefits and risks, treatment of these issues have tended to be superficial. Moreover, there is a lack of empirical studies which can statistically evaluate the performance of these constructs in relation to the various e-government systems. Therefore, this research would help governments to better analyse the impact of costs, opportunities, benefits and risks on the success of e-government systems and its pre-adoption from an implementation perspective.
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subjects Analysis
Business and Management
Control
Cost benefit analysis
Cost control
Costs
Decision support systems
Electronic government
Government
Government information
Governments
Information systems
IT in Business
Keywords
Literature reviews
Management of Computing and Information Systems
Manuals
Operations Research/Decision Theory
Publishing
Research methodology
Risk
Risk assessment
Scientific papers
Studies
Systems Theory
title E-government implementation: A bird’s eye view of issues relating to costs, opportunities, benefits and risks
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