E-government implementation: A bird’s eye view of issues relating to costs, opportunities, benefits and risks
After more than a decade of comprehensive research work in the area of electronic government (e-government), no attempt has yet been made to undertake a systematic literature review on the costs, opportunities, benefits and risks that influence the implementation of e-government. This is particularl...
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Veröffentlicht in: | Information systems frontiers 2015-08, Vol.17 (4), p.889-915 |
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Format: | Artikel |
Sprache: | eng |
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Zusammenfassung: | After more than a decade of comprehensive research work in the area of electronic government (e-government), no attempt has yet been made to undertake a systematic literature review on the costs, opportunities, benefits and risks that influence the implementation of e-government. This is particularly significant given the various related challenges that governments have faced over the years when implementing e-government initiatives. Hence, the aim of this paper is to undertake a comprehensive analysis of relevant literature addressing these issues using a systematic review of 132 studies identified from the Scopus online database and Google Scholar together with a manual review of relevant papers from journals dedicated to electronic government research such as
Electronic Government, an International Journal
(EGIJ),
International Journal of Electronic Government Research
(IJEGR) and
Transforming Government: People, Process, and Policy
(TGPPP). The overall review indicated that although a large number of papers discuss costs, opportunities, benefits and risks, treatment of these issues have tended to be superficial. Moreover, there is a lack of empirical studies which can statistically evaluate the performance of these constructs in relation to the various e-government systems. Therefore, this research would help governments to better analyse the impact of costs, opportunities, benefits and risks on the success of e-government systems and its pre-adoption from an implementation perspective. |
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ISSN: | 1387-3326 1572-9419 |
DOI: | 10.1007/s10796-013-9472-3 |