An Improved Measurement Model for Internal Integration: A Systems and Contingency Approach

One of the critical success factors in supply chain management is Internal Integration within the firms. In this study the authors have examined this construct in greater depth and have developed an improved measurement model grounded in systems and contingency theories. The authors have validated the model by conducting a large scale empirical study and by collecting data from 154 buyer-supplier dyads. The authors have established the construct validity by using refined Confirmatory Factor Analysis Multi-Trait Multi-Method Approach. The authors have used multiple perspectives from fields such as operations management, information systems management, and inter-organizational relationship management to present a richer construct.