Development of WebHapp: Factors in predicting user perceptions of website-related happiness
Various social and leisure websites have a great impact on users, and some websites even affect user emotions. Website-related happiness includes user emotions and satisfaction. This study uses psychological happiness theories to explore these website-related emotional and satisfaction issues to und...
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Veröffentlicht in: | Journal of business research 2015-03, Vol.68 (3), p.591-598 |
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Hauptverfasser: | , , |
Format: | Artikel |
Sprache: | eng |
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Online-Zugang: | Volltext |
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Zusammenfassung: | Various social and leisure websites have a great impact on users, and some websites even affect user emotions. Website-related happiness includes user emotions and satisfaction. This study uses psychological happiness theories to explore these website-related emotional and satisfaction issues to understand key factors of website-related happiness. A website-related happiness instrument is also developed to provide a research foundation for future website-related happiness studies.
•This study explored website emotion and satisfaction issues to understand key factors of website-related happiness.•A website-related happiness instrument, named WebHapp, is developed in this study.•WebHapp is a six-factor, 20-item scale which contains various website features. |
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ISSN: | 0148-2963 1873-7978 |
DOI: | 10.1016/j.jbusres.2014.09.002 |