Research on Offshore Service Outsourcing and the Related Issue of Corporate Social Responsibility

With the trend of economic globalization, offshore service outsourcing is developing rapidly and its related Corporate Social Responsibility (CSR) issues emerge as a result. However, so far, the related research findings are limited. In the end, it proposes some corresponding countermeasures to solve these problems, such as: firms of offshore service outsourcing should refer to the international standards of social responsibility, such as UN Global Compact, OECD Guidelines for Multinational Enterprises and IS026000, etc, to establish a proper code of ethics within the organization, consult with the host country's stakeholders to understand their concerns of CSR issues impacting on their benefits, try the best to reduce the related job losses and protect the interests of employees by training and education to improve their skills and strengthen communication channels with the stakeholders like the government, communities, suppliers and employees, etc, so as to increase their awareness of CSR issues and take measures to resolve these issues.