Social metrics in the process industry: background, theory and development work

Sustainable development as the leading global development paradigm and sustainability as a cornerstone of modern industrial development have guided this development work on social metrics in the process industry. This study addresses the development of social metrics in the process industry and for metal production, in particular, at the plant level. The developed social indicators are one part of the overall sustainability index that aims to present a balanced and holistic view of plant-level sustainability performance, encompassing information on all different dimensions. This development work was preceded by the benchmarking and review of existing global reporting frameworks, initiatives and the literature. Current indicators of industrial sustainability mainly satisfy the needs of corporate-level management and capital investors. Therefore, plant-level indicators are critically needed to support and fill potential gaps in corporate-level assessments and management with a special emphasis on plant-level sustainability. The purpose of our development work for social indicators was to operationalise the concept of sustainability and associated performance measurement at the plant level. The development of social indicators was carried out through workshops with industry partners. As a joint effort, eight core social indicators and their associated sub-indicators were developed. We also report the results of our benchmarking and review of existing frameworks, initiatives and the literature. The social part of the overall sustainability index provides the information on both in-plant sustainability performance and the direct and indirect impacts of plant-level operations on the surrounding society including various stakeholders, interest groups and citizens.