The Client-Vendor Offshore Relationship: Success Factors

The Client-Vendor Offshore Relationship: Success Factors

IT Offshoring has become a common strategic practice for many U.S. companies. Success offers access to technical expertise in emerging markets. This study recognizes the complexity of the IT offshoring relationship and examines social exchange factors difficult to address in contracts, and the relat...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:Information systems management 2014-01, Vol.31 (2), p.120-125
Hauptverfasser: St. John, Jeremy, Guynes, Carl Stephen, Vedder, Richard
Format: Artikel
Sprache:eng
Schlagworte:
Applied sciences
Biological and medical sciences
client-vendor
Computer science
control theory
systems
Contracts
Correlation
Economics
Emerging markets
Exact sciences and technology
Firm modelling
Fundamental and applied biological sciences. Psychology
General aspects
global IS management
Information systems
Information systems. Data bases
Information technology
Management
Markets
Memory organisation. Data processing
Offshore
offshoring
Operational research and scientific management
Operational research. Management science
Outsourcing
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Recognition
social effects of IT
social exchange theory
Social interactions. Communication. Group processes
Social psychology
Software
Success
Vendor supplier relations
Online-Zugang:Volltext
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:IT Offshoring has become a common strategic practice for many U.S. companies. Success offers access to technical expertise in emerging markets. This study recognizes the complexity of the IT offshoring relationship and examines social exchange factors difficult to address in contracts, and the relationship of these factors to a successful relationship. A recent survey of Fortune 500 CIOs found that a close relationship between client and vendor, characterized by trust and communication, is correlated with success.
ISSN:1058-0530
1934-8703
DOI:10.1080/10580530.2014.890429