Encouraging Knowledge Sharing using Web 2.0 Technologies in Higher Education: A Survey

As technology continues to advance, new technologies have emerged with the capability to revolutionize knowledge sharing practices. Web 2.0 exemplifies such new technologies, which provides dynamic ways of interactions of people and businesses. In the learning environment, Web 2.0 technologies support and enhance teaching and learning of students. Therefore, the main aim of this study focuses on determining the ways to encourage knowledge sharing through Web 2.0 technologies from students' point of views. A total of 287 students from the International Islamic University Malaysia responded to an online questionnaire. Descriptive statistics was used in data analysis. The results show that students used Web 2.0 technologies in learning and sharing knowledge among them. In addition, the study found eight items on ways to encourage and enhance knowledge sharing among students in the university. These items include create awareness, provide facilities, Internet accessibility, ease of use, encourage teamwork, materials availability, improved response, and motivation.