Using Problem-Based Learning Scenarios to Prepare Nursing Students to Address Incivility

Incivility may be a problem for nursing students as they progress through their nursing education and enter the workplace. Nursing faculty are challenged to construct meaningful learning experiences to address the problem and consequences of incivility. A problem-based learning scenario and Kirkpatrick's model for evaluation were used to address incivility and the “reality shock” between what students learn about the practice of nursing and the interactions they may experience in the workplace. Students expressed a favorable reaction to the scenario and reported being better prepared to address incivility in the workplace. Problem-based learning scenarios are an effective teaching strategy for instructing nursing students on the topic of incivility.