Evaluation of a Comprehensive ED Violence Prevention Program

Health care clinicians are at high risk for workplace violence (WPV) from patients and visitors, with 25.5% reporting at least 1 recent incident of victimization. Researchers found that WPV has negative effects on providers' stress, ability to provide safe and competent care, job satisfaction,...

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Veröffentlicht in:	Journal of emergency nursing 2013-07, Vol.39 (4), p.376-383
Hauptverfasser:	Gillespie, Gordon L., Gates, Donna M, Mentzel, Tammy, Al-Natour, Ahlam, Kowalenko, Terry
Format:	Artikel
Sprache:	eng
Schlagworte:	Emergency Nursing Emergency Service, Hospital Employee turnover Health care Humans Job satisfaction Medical personnel Occupational stress Prevention programs Preventive programmes Program Evaluation - methods Quality of care Turnover United States Violence Workplace violence Workplace Violence - prevention & control Workplaces
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Beschreibung
Zusammenfassung:	Health care clinicians are at high risk for workplace violence (WPV) from patients and visitors, with 25.5% reporting at least 1 recent incident of victimization. Researchers found that WPV has negative effects on providers' stress, ability to provide safe and competent care, job satisfaction, and turnover. Here, Gillespie et al describe the process and methods used to implement and evaluate the WPV prevention program.
ISSN:	0099-1767 1527-2966 1527-2966
DOI:	10.1016/j.jen.2012.12.010