Competence Trust, Reflexivity and Risk Management in Hong Kong

Trust is an essential element of governance. Lack of trust in government engenders doubts regarding its competence, weakens its legitimacy, and creates difficulties in the process of governing. As suggested, declining trust was related to reflexivity. This article, based on a Hong Kong study, confirms that a lack of competence trust in the government's ability to manage work-related risks correlated with reflexivity. Self-identified social status also influences the degree of reflexivity and competence trust. The conventional approach to cultivating trust through managed social participation has been widely practiced, but the results have not led to an increase in competence trust in Hong Kong, even when the policy outcomes are positive. While recognizing that reflexivity and its impacts on trust are inevitable, this article argues that efforts should be made to develop critical trust through meaningful participation in the deliberative process.