Training and Education Program as a Major Determinant of Quality Improvement in Malaysian Electrical and Electronics Industry

Training and Education Program as a Major Determinant of Quality Improvement in Malaysian Electrical and Electronics Industry

Organizations that are committed to quality improvement invest heavily in training and education (T&Ed) program of their employees. T&Ed program is therefore becomes an important aspect in the human resource management. The aim of the paper is to examine the influence of training and educati...

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Veröffentlicht in:International journal of business and management science 2008-12, Vol.1 (2), p.205-219
Hauptverfasser: Bin Abdullah, Muhammad Madi, Uli, Jegak, Ismail, Azman
Format: Artikel
Sprache:eng
Schlagworte:
Communication
Competition
Competitive advantage
Education
Electronic industries
Electronics industry
Employee assistance programs
Employees
Empowerment
Literature reviews
Market positioning
Multinational corporations
Process controls
Quality control
Quality improvement
Quality management
Skills
Studies
Total quality
Total quality management
Training
Training of
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Zusammenfassung:Organizations that are committed to quality improvement invest heavily in training and education (T&Ed) program of their employees. T&Ed program is therefore becomes an important aspect in the human resource management. The aim of the paper is to examine the influence of training and education program on quality improvement in 255 Electrical and Electronics (E&E) firms in Malaysia. The findings reveal that quality improvement in the Malaysian electrical and electronics industries are significantly influenced by training and education. Thus, this study has empirically shown that quality improvement will increase when the firms implement more training and educational programs.
ISSN:1985-692X
1985-692X