Analysis of the use of ratios for process management and decision-making

Analysis of the use of ratios for process management and decision-making

Ratios are commonly used in business for various applications, such as quality control, finance, sales, etc. The objective of this paper is to call attention to the possibility of the misuse of ratios used in monitoring processes and offer ways to avoid such misuse.

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Bibliographische Detailangaben
Veröffentlicht in:Total quality management & business excellence 2011-07, Vol.22 (7), p.787-794
Hauptverfasser: Holmes, Donald. S., Erhan Mergen, A.
Format: Artikel
Sprache:eng
Schlagworte:
Decision making
process management
Quality control
Ratios
Studies
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Beschreibung
Zusammenfassung:Ratios are commonly used in business for various applications, such as quality control, finance, sales, etc. The objective of this paper is to call attention to the possibility of the misuse of ratios used in monitoring processes and offer ways to avoid such misuse.
ISSN:1478-3363
1478-3371
DOI:10.1080/14783363.2011.593875