Toward a task analysis of conflict resolution in Gestalt therapy

Compared 14 Gestalt 2-chair dialog conflict resolution performances with 14 nonresolution performances on structural analysis of social behavior, depth of experiencing, and voice quality. These performances were used to test a proposed 3-stage sequential model of conflict resolution. 28 21-52 yr old clients in therapy were assessed with a battery of tests that included the Experiencing Scale and Structural Analysis of Social Behavior Scale. The pattern of results within the resolution group supported the 3 phase model of conflict resolution. It was found that the degree of affiliation in the previously harsh critic in the dialog clearly distinguished resolvers from nonresolvers. In addition, in all the resolution performances, the 2 sides of the conflict appeared to first go through a stage of opposition and then entered a merging phase, in which the critic softened its attitude as measured by degree of affiliation, voice, and depth of experiencing. The final integration phase, in which the 2 chairs become more autonomous and affiliative and engage in a negotiation, marked the resolution of the conflict. An example of a dialog is provided to indicate some of the processes discussed. (21 ref)