Organizational communication and performance
Five independent objective measures of overall organization performance (i.e., number of clients served, cost of operation) were examined as correlates of 4 perceived communication variables (adequacy of information, information exchange, supervisor communication, and performance feedback) among 12...
Gespeichert in:
| Veröffentlicht in: | Journal of applied psychology 1984-08, Vol.69 (3), p.461-465 |
|---|---|
| Hauptverfasser: | , |
| Format: | Artikel |
| Sprache: | eng |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
| container_end_page | 465 |
|---|---|
| container_issue | 3 |
| container_start_page | 461 |
| container_title | Journal of applied psychology |
| container_volume | 69 |
| creator | Snyder, Robert A Morris, James H |
| description | Five independent objective measures of overall organization performance (i.e., number of clients served, cost of operation) were examined as correlates of 4 perceived communication variables (adequacy of information, information exchange, supervisor communication, and performance feedback) among 12 district organizations within a federally funded social services system. Ss included 457 employees (mean age 34 yrs) in 3 major job categories (administrators, service providers, and clerical workers), 60% of whom were women. Results indicate that 2 perceived communication variables, the quality of supervisory communication and information exchange within the peer workgroup, were strongly related to critical revenue and workload measures of overall organization performance. (17 ref) |
| doi_str_mv | 10.1037/0021-9010.69.3.461 |
| format | Article |
| fullrecord | <record><control><sourceid>proquest_cross</sourceid><recordid>TN_cdi_proquest_journals_614294533</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>1152720</sourcerecordid><originalsourceid>FETCH-LOGICAL-a421t-dd2ad559ae5f0e8cddfd964146b6ce82da4728af105b76abfed74498f57645c03</originalsourceid><addsrcrecordid>eNp9kMlKA0EURQtRMEZ_wFVQd9qx5u5aSnCCQDa6Ll5qkA49WdVZxK-32oSAoq4eF869PA5C5wRPCWb5LcaUZAqnKNWUTbkkB2hEFFMZKQQ_RKM9cIxOYlxhTDhTeIRuFuENmvID-rJtoJqYtq7XTWm-8gQaO-lc8G2ooTHuFB15qKI7290xen24f5k9ZfPF4_Psbp4Bp6TPrKVghVDghMeuMNZ6qyQnXC6lcQW1wHNagCdYLHMJS-9szrkqvMglFwazMbrY7nahfV-72OtVuw7pvagl4VRxwdh_ECVMsYLRIkGXf0GEKsxJMjJM0S1lQhtjcF53oawhbDTBevCrB3160Kel0kwnv6l0tZuGaKDyIRkq475ZqJxwJRJ2vcWgA93FjYHQl6Zy0axDcE2voat-Gf1Jf8c-AWSdlFg</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>614294533</pqid></control><display><type>article</type><title>Organizational communication and performance</title><source>APA PsycARTICLES</source><source>Applied Social Sciences Index & Abstracts (ASSIA)</source><source>Periodicals Index Online</source><creator>Snyder, Robert A ; Morris, James H</creator><contributor>Guion, Robert</contributor><creatorcontrib>Snyder, Robert A ; Morris, James H ; Guion, Robert</creatorcontrib><description>Five independent objective measures of overall organization performance (i.e., number of clients served, cost of operation) were examined as correlates of 4 perceived communication variables (adequacy of information, information exchange, supervisor communication, and performance feedback) among 12 district organizations within a federally funded social services system. Ss included 457 employees (mean age 34 yrs) in 3 major job categories (administrators, service providers, and clerical workers), 60% of whom were women. Results indicate that 2 perceived communication variables, the quality of supervisory communication and information exchange within the peer workgroup, were strongly related to critical revenue and workload measures of overall organization performance. (17 ref)</description><identifier>ISSN: 0021-9010</identifier><identifier>EISSN: 1939-1854</identifier><identifier>DOI: 10.1037/0021-9010.69.3.461</identifier><identifier>CODEN: JAPGBP</identifier><language>eng</language><publisher>Washington, DC: American Psychological Association</publisher><subject>Biological and medical sciences ; Communication ; Correlation analysis ; Fundamental and applied biological sciences. Psychology ; Government Agencies ; Human ; Occupational psychology ; Organization and management. Professional relation ; Organizational ; Organizational Behavior ; Organizational Communication ; Psychology. Psychoanalysis. Psychiatry ; Psychology. Psychophysiology ; Studies</subject><ispartof>Journal of applied psychology, 1984-08, Vol.69 (3), p.461-465</ispartof><rights>1984 American Psychological Association</rights><rights>1985 INIST-CNRS</rights><rights>Copyright American Psychological Association Aug 1984</rights><rights>1984, American Psychological Association</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-a421t-dd2ad559ae5f0e8cddfd964146b6ce82da4728af105b76abfed74498f57645c03</citedby></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>314,776,780,27846,27901,27902,30976</link.rule.ids><backlink>$$Uhttp://pascal-francis.inist.fr/vibad/index.php?action=getRecordDetail&idt=8971495$$DView record in Pascal Francis$$Hfree_for_read</backlink></links><search><contributor>Guion, Robert</contributor><creatorcontrib>Snyder, Robert A</creatorcontrib><creatorcontrib>Morris, James H</creatorcontrib><title>Organizational communication and performance</title><title>Journal of applied psychology</title><description>Five independent objective measures of overall organization performance (i.e., number of clients served, cost of operation) were examined as correlates of 4 perceived communication variables (adequacy of information, information exchange, supervisor communication, and performance feedback) among 12 district organizations within a federally funded social services system. Ss included 457 employees (mean age 34 yrs) in 3 major job categories (administrators, service providers, and clerical workers), 60% of whom were women. Results indicate that 2 perceived communication variables, the quality of supervisory communication and information exchange within the peer workgroup, were strongly related to critical revenue and workload measures of overall organization performance. (17 ref)</description><subject>Biological and medical sciences</subject><subject>Communication</subject><subject>Correlation analysis</subject><subject>Fundamental and applied biological sciences. Psychology</subject><subject>Government Agencies</subject><subject>Human</subject><subject>Occupational psychology</subject><subject>Organization and management. Professional relation</subject><subject>Organizational</subject><subject>Organizational Behavior</subject><subject>Organizational Communication</subject><subject>Psychology. Psychoanalysis. Psychiatry</subject><subject>Psychology. Psychophysiology</subject><subject>Studies</subject><issn>0021-9010</issn><issn>1939-1854</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>1984</creationdate><recordtype>article</recordtype><sourceid>K30</sourceid><sourceid>7QJ</sourceid><recordid>eNp9kMlKA0EURQtRMEZ_wFVQd9qx5u5aSnCCQDa6Ll5qkA49WdVZxK-32oSAoq4eF869PA5C5wRPCWb5LcaUZAqnKNWUTbkkB2hEFFMZKQQ_RKM9cIxOYlxhTDhTeIRuFuENmvID-rJtoJqYtq7XTWm-8gQaO-lc8G2ooTHuFB15qKI7290xen24f5k9ZfPF4_Psbp4Bp6TPrKVghVDghMeuMNZ6qyQnXC6lcQW1wHNagCdYLHMJS-9szrkqvMglFwazMbrY7nahfV-72OtVuw7pvagl4VRxwdh_ECVMsYLRIkGXf0GEKsxJMjJM0S1lQhtjcF53oawhbDTBevCrB3160Kel0kwnv6l0tZuGaKDyIRkq475ZqJxwJRJ2vcWgA93FjYHQl6Zy0axDcE2voat-Gf1Jf8c-AWSdlFg</recordid><startdate>198408</startdate><enddate>198408</enddate><creator>Snyder, Robert A</creator><creator>Morris, James H</creator><general>American Psychological Association</general><general>American Psychological Association, etc</general><scope>IQODW</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>EOLOZ</scope><scope>FKUCP</scope><scope>IOIBA</scope><scope>K30</scope><scope>PAAUG</scope><scope>PAWHS</scope><scope>PAWZZ</scope><scope>PAXOH</scope><scope>PBHAV</scope><scope>PBQSW</scope><scope>PBYQZ</scope><scope>PCIWU</scope><scope>PCMID</scope><scope>PCZJX</scope><scope>PDGRG</scope><scope>PDWWI</scope><scope>PETMR</scope><scope>PFVGT</scope><scope>PGXDX</scope><scope>PIHIL</scope><scope>PISVA</scope><scope>PJCTQ</scope><scope>PJTMS</scope><scope>PLCHJ</scope><scope>PMHAD</scope><scope>PNQDJ</scope><scope>POUND</scope><scope>PPLAD</scope><scope>PQAPC</scope><scope>PQCAN</scope><scope>PQCMW</scope><scope>PQEME</scope><scope>PQHKH</scope><scope>PQMID</scope><scope>PQNCT</scope><scope>PQNET</scope><scope>PQSCT</scope><scope>PQSET</scope><scope>PSVJG</scope><scope>PVMQY</scope><scope>PZGFC</scope><scope>7QJ</scope><scope>8BJ</scope><scope>FQK</scope><scope>JBE</scope><scope>7RZ</scope><scope>PSYQQ</scope></search><sort><creationdate>198408</creationdate><title>Organizational communication and performance</title><author>Snyder, Robert A ; Morris, James H</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-a421t-dd2ad559ae5f0e8cddfd964146b6ce82da4728af105b76abfed74498f57645c03</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>1984</creationdate><topic>Biological and medical sciences</topic><topic>Communication</topic><topic>Correlation analysis</topic><topic>Fundamental and applied biological sciences. Psychology</topic><topic>Government Agencies</topic><topic>Human</topic><topic>Occupational psychology</topic><topic>Organization and management. Professional relation</topic><topic>Organizational</topic><topic>Organizational Behavior</topic><topic>Organizational Communication</topic><topic>Psychology. Psychoanalysis. Psychiatry</topic><topic>Psychology. Psychophysiology</topic><topic>Studies</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Snyder, Robert A</creatorcontrib><creatorcontrib>Morris, James H</creatorcontrib><collection>Pascal-Francis</collection><collection>CrossRef</collection><collection>Periodicals Index Online Segment 01</collection><collection>Periodicals Index Online Segment 04</collection><collection>Periodicals Index Online Segment 29</collection><collection>Periodicals Index Online</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - West</collection><collection>Primary Sources Access (Plan D) - International</collection><collection>Primary Sources Access & Build (Plan A) - MEA</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - Midwest</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - Northeast</collection><collection>Primary Sources Access (Plan D) - Southeast</collection><collection>Primary Sources Access (Plan D) - North Central</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - Southeast</collection><collection>Primary Sources Access (Plan D) - South Central</collection><collection>Primary Sources Access & Build (Plan A) - UK / I</collection><collection>Primary Sources Access (Plan D) - Canada</collection><collection>Primary Sources Access (Plan D) - EMEALA</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - North Central</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - South Central</collection><collection>Primary Sources Access & Build (Plan A) - International</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - International</collection><collection>Primary Sources Access (Plan D) - West</collection><collection>Periodicals Index Online Segments 1-50</collection><collection>Primary Sources Access (Plan D) - APAC</collection><collection>Primary Sources Access (Plan D) - Midwest</collection><collection>Primary Sources Access (Plan D) - MEA</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - Canada</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - UK / I</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - EMEALA</collection><collection>Primary Sources Access & Build (Plan A) - APAC</collection><collection>Primary Sources Access & Build (Plan A) - Canada</collection><collection>Primary Sources Access & Build (Plan A) - West</collection><collection>Primary Sources Access & Build (Plan A) - EMEALA</collection><collection>Primary Sources Access (Plan D) - Northeast</collection><collection>Primary Sources Access & Build (Plan A) - Midwest</collection><collection>Primary Sources Access & Build (Plan A) - North Central</collection><collection>Primary Sources Access & Build (Plan A) - Northeast</collection><collection>Primary Sources Access & Build (Plan A) - South Central</collection><collection>Primary Sources Access & Build (Plan A) - Southeast</collection><collection>Primary Sources Access (Plan D) - UK / I</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - APAC</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - MEA</collection><collection>Applied Social Sciences Index & Abstracts (ASSIA)</collection><collection>International Bibliography of the Social Sciences (IBSS)</collection><collection>International Bibliography of the Social Sciences</collection><collection>International Bibliography of the Social Sciences</collection><collection>PsycARTICLES (ProQuest)</collection><collection>ProQuest One Psychology</collection><jtitle>Journal of applied psychology</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Snyder, Robert A</au><au>Morris, James H</au><au>Guion, Robert</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Organizational communication and performance</atitle><jtitle>Journal of applied psychology</jtitle><date>1984-08</date><risdate>1984</risdate><volume>69</volume><issue>3</issue><spage>461</spage><epage>465</epage><pages>461-465</pages><issn>0021-9010</issn><eissn>1939-1854</eissn><coden>JAPGBP</coden><abstract>Five independent objective measures of overall organization performance (i.e., number of clients served, cost of operation) were examined as correlates of 4 perceived communication variables (adequacy of information, information exchange, supervisor communication, and performance feedback) among 12 district organizations within a federally funded social services system. Ss included 457 employees (mean age 34 yrs) in 3 major job categories (administrators, service providers, and clerical workers), 60% of whom were women. Results indicate that 2 perceived communication variables, the quality of supervisory communication and information exchange within the peer workgroup, were strongly related to critical revenue and workload measures of overall organization performance. (17 ref)</abstract><cop>Washington, DC</cop><pub>American Psychological Association</pub><doi>10.1037/0021-9010.69.3.461</doi><tpages>5</tpages></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 0021-9010 |
| ispartof | Journal of applied psychology, 1984-08, Vol.69 (3), p.461-465 |
| issn | 0021-9010 1939-1854 |
| language | eng |
| recordid | cdi_proquest_journals_614294533 |
| source | APA PsycARTICLES; Applied Social Sciences Index & Abstracts (ASSIA); Periodicals Index Online |
| subjects | Biological and medical sciences Communication Correlation analysis Fundamental and applied biological sciences. Psychology Government Agencies Human Occupational psychology Organization and management. Professional relation Organizational Organizational Behavior Organizational Communication Psychology. Psychoanalysis. Psychiatry Psychology. Psychophysiology Studies |
| title | Organizational communication and performance |
| url | https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-02-01T04%3A18%3A55IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest_cross&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Organizational%20communication%20and%20performance&rft.jtitle=Journal%20of%20applied%20psychology&rft.au=Snyder,%20Robert%20A&rft.date=1984-08&rft.volume=69&rft.issue=3&rft.spage=461&rft.epage=465&rft.pages=461-465&rft.issn=0021-9010&rft.eissn=1939-1854&rft.coden=JAPGBP&rft_id=info:doi/10.1037/0021-9010.69.3.461&rft_dat=%3Cproquest_cross%3E1152720%3C/proquest_cross%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_pqid=614294533&rft_id=info:pmid/&rfr_iscdi=true |