Student and faculty perceptions of student needs and the services of a university counseling center: Differences that make a difference

800 university students and 400 faculty members were telephoned and asked to estimate how common 14 areas of concern were in the student body and to indicate how likely they would be to refer students to the university counseling service for assistance with those same concerns. Analyses revealed significant differences between the 2 groups on 8 of the 14 items. The 2 groups also differed significantly in their reasons for referring students to counseling. Students were more likely to refer on the basis of a pragmatic need such as finances and career planning. Faculty would refer for personal-social issues. (14 ref)